Outward Consignment Group
Office Headquarters: 300 California Street San Francisco, CA 94104
Business Hours:
Mon 10:00 AM-06:00 PM
Tue 10:00 AM-06:00 PM
Wed 10:00 AM-06:00 PM
Thu 10:00 AM-06:00 PM
Fri 10:00 AM-06:00 PM
Sat 11:00 AM-05:00 PM
Sun CLOSED
Mon 10:00 AM-06:00 PM
Tue 10:00 AM-06:00 PM
Wed 10:00 AM-06:00 PM
Thu 10:00 AM-06:00 PM
Fri 10:00 AM-06:00 PM
Sat 11:00 AM-05:00 PM
Sun CLOSED
Additional Details
Categories:
Services: Appraisals, Auctions, Auctions & Auctioneers, Consignment, Consignment Auctions, Consignments, Internet Auctions, Consignment Sales, Evaluations, Online Auctions, Internet
Payment Methods: Invoice, Bank Transfer, MasterCard, VISA, American Express, Money Orders, Personal Checks.
About
Outward Consignment Group is a leading nationwide consignment company, with a chain of storage facilities and warehouses, revolutionizing the way people sell their belongings online. With a seamless process, OCG simplifies the selling experience for individuals by providing comprehensive services to handle every aspect of the transaction.
To begin the selling process, all you need to do is visit one of our conveniently located storage facilities or schedule a pickup from your location. Our friendly staff will assist you in submitting your item for sale. Whether it's a piece of furniture, an electronic device, or any other valuable possession, OCG ensures a hassle-free selling experience.
Once your item is in our possession, our team of professionals takes over the task of showcasing it effectively to attract potential buyers. Through professional photography and engaging descriptive copy, we create compelling listings that capture the essence and value of your item. These listings are then posted on popular online marketplaces such as eBay or Craigslist, increasing its visibility to a vast audience of potential buyers.
We understand the importance of a secure and convenient transaction process. That's why we handle payment collection on your behalf, ensuring a seamless and safe transaction for both you and the buyer. Once your item sells, we promptly process the payment and offer you the choice of receiving a check or opting for a bank transfer.
But our commitment to customer satisfaction doesn't end there. OCG goes the extra mile by taking care of the packing and shipping process. We ensure that your sold item is expertly packaged and dispatched to its destination, providing a reliable and efficient shipping solution. With our dedication to excellent customer service, we strive to deliver a positive experience to both buyers and sellers alike.
Outward Consignment Group combines convenience, professionalism, and reliability to make selling your belongings online a breeze. Experience the ease and efficiency of our services, and let us handle the entire selling process for you. Sell with confidence and reap the rewards while Outward Consignment Group takes care of the rest!
Reviews
Awesome customer service!
Aug 29, 2024
The customer service provided by this company was exceptional. The entire transaction was seamless and hassle-free. They promptly arranged the pickup of my boat, and everything went according to plan. In just a matter of days, I received the agreed-upon payment and my boat was successfully sold. I would absolutely choose this company again without hesitation.
Outward Consignment Group
Jun 2, 2024
I highly recommend this outstanding service; it was truly brilliant. From the very beginning of the transaction, they consistently kept me informed at regular intervals. This level of communication is commendable and sets a great example for how things should be done. I would gladly choose them again without hesitation. Well done to the team for their exceptional work!
I opted for OCG's services
Apr 28, 2024
After carefully reading numerous reviews, I opted for OCG's services, albeit with a slight sense of apprehension. However, I must say that I have been thoroughly impressed with their service. Every aspect of the process was impeccably organized and effectively communicated. It is evident that they operate like a finely tuned machine. Within a mere week, our jet skis were collected and successfully sold. I wholeheartedly recommend Outward Consignment Group to anyone in need of such services.
Truly exceeded my expectations!
Feb 12, 2024
In search of a replacement UTV after our previous one ceased functioning, we stumbled upon a listing on Craigslist. Upon seeking advice, I was directed to engage with Outward Consignment Group. Their online operator provided invaluable assistance, guiding me through the process of registering for a new transaction. In just two days, the UTV arrived safely and promptly. To my delight, it operated exactly as described by the seller. I am thoroughly impressed not only with the quality of the UTV but also with the company itself. They provided a customer service that truly exceeded my expectations.
Can't wait to use them again!
Nov 29, 2023
Dealing with this company was an absolute pleasure! Every person I interacted with was truly exceptional. They displayed utmost professionalism, friendliness, and punctuality. Moreover, they provided valuable insights and guidance, enabling me to make well-informed decisions. Without a doubt, they were the best and most effortless team to collaborate with!
True to their commitment
Sep 21, 2023
The OCG website was incredibly user-friendly, allowing me to access it effortlessly. The registration process was smooth and straightforward, and making the payment was hassle-free. When it came to the delivery, I was pleasantly surprised by the level of service. They went above and beyond by sending me two text messages to provide updates and ensure that I was well-informed about the delivery process. True to their commitment, the delivery arrived punctually, meeting the specified timeframe. This attention to detail and timeliness further enhanced my overall experience.
Positive overall transaction
Jul 13, 2023
The customer service provided by the company was exceptional, contributing to a positive overall transaction experience. I successfully sold my tractor to a buyer from Washington, and the entire process went smoothly. After the 10-day inspection period, I received the funds in my account as agreed. However, there is one outstanding matter: I am still waiting for the discount promised for a future transaction on the website or as previously mentioned by the company.
Truly fantastic experience with OCG!
Apr 24, 2023
Truly fantastic experience during the consignment sale of my RV. From start to finish, their customer service was outstanding. They provided clear and reliable communication, ensuring that I was well-informed throughout the process. As per our agreement, the RV arrived in impeccable condition, meeting the initial agreement's specifications. I am beyond satisfied with the outcome and have no hesitation in recommending them to others. Without a doubt, I will choose their services again in the future.
Reliable company and smooth transaction
Jan 29, 2023
After stumbling upon a promising van listing on Craigslist, I wasted no time and initiated the transaction through Outward Consignment Group on the very same day. To my delight, the van arrived within just a couple of days and has been performing satisfactorily ever since. The payment process and receipt were both smooth and hassle-free, meeting my expectations of a reputable company. I am thoroughly pleased with the entire experience and appreciate the reliability and efficiency demonstrated by Outward Consignment Group..
True to their word!
Dec 1, 2022
From the initial interaction to the final delivery, the service provided by the company was truly excellent. The product I purchased was packaged with great care, ensuring its protection during transit. True to their word, the delivery arrived on the specified day and time, without any delays. I am delighted to report that the product is working flawlessly and exceeding my expectations. I would confidently recommend this company and its products to anyone in need. Their commitment to quality and customer satisfaction is truly commendable.
Efficient and reliable service
Oct 17, 2022
The entire transaction process for purchasing a boat through this consignment was refreshingly simple and straightforward. Making the payment was a breeze, and I was pleasantly surprised at how quickly the goods arrived, considering the distance involved (from New York to Colorado). Within just three days, the boat was delivered to me in excellent condition, exactly as described. This efficient and reliable service has left a positive impression, and I am already planning to utilize OCG's services again in the future..
They promptly reached out
Aug 19, 2022
I cannot praise the customer service provided. As someone with a busy schedule, I am not always easily reachable. However, their customer support team went above and beyond to ensure effective communication with me. They promptly reached out to me through both my phone number and e-mail address to address a shipping conflict. Within minutes of contact, they had resolved the issue efficiently and effectively. This level of attentiveness and problem-solving demonstrated by their customer support team truly exceeded my expectations. I am incredibly impressed with their commitment to exceptional service and would highly recommend Outward Consignment Group to others.
Reliable and informative platform!
May 11, 2022
Their website provided a user-friendly experience, offering helpful and effective information throughout. As a novice online advertiser, I found the advertising guidelines and choices to be particularly valuable. They guided me through the transaction, ensuring that I made informed decisions. Additionally, I appreciated the inclusion of cautions and fraud prevention information, which demonstrated a commitment to user safety. I would wholeheartedly recommend their website to others seeking a reliable and informative platform. Many thanks to the team behind it for their efforts in creating such a great environment.
Efficient and effective process
Mar 28, 2022
We received an impressive amount of attention and interest for our John Deere Gator tractor listed through OCG. The listing garnered numerous views, and we encountered several highly interested potential buyers. From the start, we had full confidence in their service, and our belief proved justified as we successfully sold the Gator within just two weeks. We are thrilled with the outcome and consider it to be excellent value for the money invested. The efficient and effective process provided played a crucial role in achieving this positive result.
Professional and informative consignment service
Nov 20, 2021
The experience of selling our car through OCG consignment service was nothing short of professional and informative. Right from the beginning, they handled every aspect with utmost expertise. The process began with a well-executed photo shoot, capturing our car in its best light. The marketing efforts put forth were comprehensive and targeted, ensuring maximum visibility and attracting qualified buyers. Throughout the entire process, thy provided us with regular updates and valuable information. They took the time to thoroughly qualify potential buyers, ensuring that we were dealing with serious and interested parties. When it came to negotiation, they guided us through the process, providing expert advice and facilitating a smooth and fair agreement. Closing the sale was seamless. They handled all the necessary paperwork and made sure that everything was in order. We were consistently impressed by their dedication to ensuring a successful and satisfactory transaction. They truly demonstrated their expertise and commitment to delivering a top-notch experience for sellers.
I had a highly positive experience
Sep 13, 2021
I had a highly positive experience with this company. They were upfront and honest about the price, selling my ATV for a good value. I was extremely pleased with the deal and would enthusiastically recommend this company to everyone. Their transparency, professionalism, and commitment to delivering excellent results make them a standout choice for anyone looking to sell their vehicle.
The entire purchasing process was flawless
Jun 22, 2021
Our experience was exceptional as we received exactly what we had paid for. We were in search of a specific UTV and found a well-priced one on eBay, sold by Outward Consignment Group. The entire purchasing process was flawless, with clear and efficient communication. They provided us with the necessary receipts for our company records, ensuring a smooth transaction.
The delivery of the Kawasaki Teryx was punctual, arriving on time as promised. The UTV itself is exactly what we desired, meeting all our expectations. We are thrilled with the purchase and grateful for delivering a seamless buying experience. Their professionalism and ability to fulfill our needs make them a trustworthy choice.
The overall transaction a breeze
Apr 17, 2021
From the very first phone call to receiving the check in the mail, every aspect of the transaction was incredibly user-friendly. The company prioritized ease of use and ensured that the entire process was smooth and hassle-free. Their commitment to providing a user-friendly experience was evident at every step, making the overall transaction a breeze.
A few minor miscommunications
Feb 26, 2021
Despite encountering a few minor miscommunications, I must commend the company for their high level of professionalism. They handled the situation with efficiency and were able to resolve the issue promptly. I appreciated their dedication to solving problems without causing unnecessary confusion or frustration. Instead of leading me on a wild goose chase, they took ownership of the problem and provided a satisfactory solution. Their professional approach and commitment to customer satisfaction were evident throughout, leaving me with a positive impression of their service.
Best customer service with this company
Dec 01, 2020
I had the best customer service with this company. The representative I spoke with, Adam, was not only helpful but also went above and beyond to make the phone call enjoyable and informative. Despite the process taking a considerable amount of time, Adam made it feel much shorter. I was impressed by the level of knowledge and dedication to ensuring my satisfaction throughout the entire interaction. This exceptional customer service left a lasting positive impression, and I would highly recommend Outward Consignment Group based on my experience with Adam.
Experienced a slightly delayed shipping process..
Oct 14, 2020
While the item I purchased experienced a slightly delayed shipping process, it was still within the timeframe stated on the website. It is important to note that it is advisable to thoroughly read and understand the terms and conditions provided. Despite the minor delay, I found that the company adhered to their stated timelines, as outlined in the terms and conditions. It is always a good practice to familiarize oneself with the policies and guidelines set forth by the company to ensure a smooth and informed purchasing experience.
Such prompt and reliable service
Aug 12, 2020
Shortly after initiating the transaction online, the tracking information indicated that the item was already in transit within a day. To my delight, the item arrived the very next day, precisely within the specified one-hour delivery slot. Such prompt and reliable service exceeded my expectations, and I couldn't have asked for a better experience. This level of efficiency demonstrates the Outward Consignment Group commitment to delivering exceptional service to their customers.
I decided to give them a try
May 18, 2020
I had an excellent customer service experience with Outward Consignment Group. Upon a friend's recommendation, I decided to give them a try, and I am thrilled that I did. The service I received was precisely as my friend described - helpful and accommodating. Throughout the entire process, OCG ensured that I was well-informed and kept up to date on each step of the transaction. The efficiency of their process made the entire experience pain-free. I am genuinely impressed with their commitment to providing top-notch service.
Served as a great advertising tool
Mar 27, 2020
While it took an average amount of time to sell, I found their website to be incredibly user-friendly. It provided a seamless experience and allowed me to easily monitor the activity surrounding my transaction. The platform served as a great advertising tool at an affordable price, offering excellent value for the service provided. Despite the average selling duration, I am pleased with the overall experience.
I was delighted to see ..
Jan 15, 2020
I was impressed by the prompt response I received from the company after sending an email request. Due to the nature of my situation, I had to make several phone calls, and although I spoke to different representatives each time, they were able to efficiently locate my information and provide the necessary assistance. Their helpfulness and attention to detail were evident throughout the process. I was delighted to see my bike sold within just 10 days, thanks to their efforts. The Outward Consignment Group dedication to resolving my inquiries and ensuring a successful sale left me satisfied.
Outward Consignment Group is a reputable company!
Nov 24, 2019
Despite initial apprehension about a $6,000 online purchase, my research confirmed that outwardconsignmentgroup.com is a legitimate business with employees and warehouses. The item I purchased was reasonably priced, shipped quickly, and arrived well packed and undamaged. OCG's professionalism and secure packaging exceeded my expectations, providing reassurance throughout the transaction. I am extremely satisfied with my purchase and grateful for the peace of mind that came with dealing with a reputable company.
I would gladly recommend this company!
Sept 01, 2019
Dealing with this company was a positive experience. The products they offer are well presented, showcasing their attention to detail. Moreover, the delivery was remarkably fast, exceeding expectations. Based on my experience, I would gladly recommend this company to others and would certainly consider doing business with them again in the future.
I found Outward Consignment Group..
Jul 10, 2019
In an era where many internet-based businesses can be indifferent, I found Outward Consignment Group to be refreshingly patient, understanding, and reasonable to deal with. Throughout the entire transaction, their exceptional customer service stood out, making the experience truly excellent. I have no hesitation in recommending them to others based on their commitment to customer satisfaction and the overall positive experience I had.
I did encounter a couple of issues
Apr 29, 2019
I received my item within a week, and I was pleased with the secure packaging. However, I did encounter a couple of issues during the transaction. Firstly, I never received a confirmation email after initiating the transaction, which left me uncertain about its status. Additionally, I did not receive any notification with tracking information once the item was shipped. While I could have called to inquire, I decided to wait for an email update that unfortunately never arrived.
Although these communication lapses were somewhat inconvenient, I still appreciate the timely delivery and the packaging of the item!
OCG deserve a solid five-star rating
Dec 12, 2018
I had a remarkably quick and successful experience selling my RV with the assistance of Outward Consignment Group. To my pleasant surprise, it sold within a mere 12 days of listing. I highly recommend their website to anyone in search of a reliable platform for buying or selling an RV. Their efficient service and favorable outcome deserve a solid five-star rating.
The process was straightforward
Nov 06, 2018
I had a fantastic experience selling my Lexus through OCG. The process was straightforward and hassle-free, making it easy to get things rolling smoothly. I appreciated the convenience of having my vehicle picked up at a time that worked for me. What impressed me the most was the efficiency of the entire process, with everything being completed in just 10 days. I can confidently say that they did a great job.
I found the overall service to be very good.
Aug 30, 2018
The only hiccup I encountered was with the last payment, where it was inadvertently processed twice—once online by myself and another through a phone call to my father. However, I'm pleased to note that the issue was promptly addressed and resolved without much delay. Despite this minor glitch, Outward Consignment Group demonstrated their efficiency in rectifying the situation quickly. Overall, I appreciate the quality of service provided and the swift resolution of any issues that arose.
We were extremely satisfied
May 22, 2018
We were extremely satisfied with the user-friendly interface of OCG website and the high number of inquiries generated by our ad. It was remarkable to see numerous responses pouring in within the first 5 days of listing. Thanks to the platform's effectiveness, we received a solid offer and successfully sold our car in just two weeks. This quick turnaround time and the positive outcome of our sale exceeded our expectations. We highly commend Outward Consignment Group for their excellent service and the successful outcome of our transaction.
Unbelievably smooth and expedient experience
Nov 13, 2017
Selling our car while traveling down the highway was an unbelievably smooth and expedient experience. It happened so quickly that within minutes of making a single phone call, we had arranged the sale and arranged for the car to be picked up. The ease and speed of the process were truly impressive. Based on our exceptional experience, it is undoubtedly a reliable and efficient platform for selling vehicles.
